Queensland - Right to Information Act

Does your agency have responsibilities under the Right to Information Act 2009 (Qld)? Do you or your staff need online training?

The Office of the Information Commissioner (Queensland) has contracted with e3Learning Solutions to offer online training to anyone interested in learning more about information rights and responsibilities in Queensland.

The training course:

  • the course is free of charge;
  • is suitable for all government agencies with responsibilities under the Right to Information Act (RTI Act);
  • provides basic training for staff and agencies unable to participate in face-to-face training. Also, for staff and agencies that require training immediately (e.g. as an induction process) or as part of an annual compliance regime; and
  • includes the production of a Certificate of Completion for staff successfully completing the course.

What does the course cover?

This course is suitable for all employees of Queensland government agencies (departments, local councils, universities, GOCs, and public authorities). It outlines Queensland’s commitment to proactive disclosure of information and explains how the access and amendment rights contained in the Right to Information Act 2009 and the Information Privacy Act 2009 work, what is required of agency decision makers and other agency officers, what is involved in making decisions under those Acts, and what is required of applicants.

Course Images

Course duration

The course should take on average between 30 and 45 minutes to complete.

Accessing the course

There are two options to access the course:

1. Single subscription - This option is for people who would like try the course out before making a commitment. Once you've completed the registration form, you can start training right away!

Create your single subscription

2. Enrol your staff - This option is for people who want to roll this course out to all staff in your organisation. You can create your account from scratch, or update your existing account by completing this simple application form.

Enrol all staff within your organisation

Monitoring and reporting

Administrators who enrol and manage their staff are able to access the LearnForce LMS. The LearnForce LMS will enable administrators to manage their employees, and run reports on their organisation. This includes information on who has been assigned the course, started the course and who has successfully completed the course.

From time to time the Office of the Information Commissioner Queensland may access information from e3Learning on the name and location of purchasing organisations and the status of their participation, for example the number of courses purchased and their status. At no time will the Office of the Information Commissioner collect or receive information on the names of individual staff undertaking or registered to undertake the course.


Phone 1300 303 318
Fax 08 8221 6311

Details of the Office of the Information Commissioner's training services can be found at